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OnlinePOS – Privacy Policy



When you visit our website, information about you is collected, which is used to customize and improve our content and marketing. If you do not want information to be collected, you should delete your cookies (see instructions: ing) and refrain from further use of the website. Below we have elaborated on what information is collected, their purpose and which third parties have access to it.



The website uses “cookies”, which is a text file that a website can send and store on your computer, mobile or similar. similarly for the purpose of recognizing it, remembering settings, performing statistics and targeting marketing. Cookies can not contain malicious code such as virus.
We may use short-term cookies (session cookies), which are only valid until the user closes his browser, and / or permanent cookies (persistent cookies), which remain on the user’s computer until they are deleted manually. Most web browsers can either warn you about the use of cookies or reject cookies completely. If you do not want us to send cookies to your computer, you can set your browser to reject cookies or notify you if a website attempts to place a cookie on your computer (see instructions: ).
Deleting or blocking cookies may affect your ability to use the website.

The website contains cookies from third parties, which to varying degrees may include:


  • Google: Including Google Ads, Analytics, etc.
  • Facebook
  • Linkedin
  • Youtube


Personal information

In general

Personal information is all kinds of information that to some extent can be attributed to you. When you use our website, we collect and process a number of such information. It happens e.g. by alm. access content if you sign up for our newsletter, “Like” our pages on social media or posts on social media, fill in information in fields “Get contacted by us”, or contact us by phone.
Du kan til hver en tid framelde dig OnlinePOS’ opdateringer og nyhedsbreve ved at afmelde dig mails og framelde dig opdateringer via sociale medier.
Some of the information we ask for on the website is mandatory and others are voluntary. If you do not provide the required information for a specific action, you will not be able to participate in it. We typically collect and process the following types of information:


  • A unique ID
  • Technical information about your computer, tablet or mobile phone
  • Your IP number
  • Geographical location, as well as which pages / buttons you click on (interests).


We use these environmental variables to track and facilitate your use of the Site and its services. OnlinePOS also uses such environmental variables to measure traffic patterns on the site. It is possible that we sometimes compare this information with your personal information in order to better understand the needs of the visitors to the site.
To the extent that you yourself give explicit consent to this and enter the information yourself, the following is also processed: Name, telephone number, e-mail and company name. In addition, you can be redirected to OnlinePOS Backoffice via the website, where you will be asked to enter the customer number, username and password. How data is processed and stored in Backoffice is referred to the Data Processor Agreement. By logging in with “admin”, this can be found under “support” in Backoffice.


Use of personal information

Personal data is collected and used in connection with: Implementation of application procedures


  • Submitting applications for vacancies through our online application function
  • Unsolicited submission of applications received through our online application feature
  • Inquiries received through our online contact form
  • Submission and receipt of inquiries through our online
  • Responding to inquiries received through our online contact form Marketing and newsletters
  • Sending newsletter


Cookie and tracking technologies

The website automatically collects information when you browse, such as internet service provider, browser type and version, operating system and device type, average time on our page (s), pages viewed, accessed information, the IP address you used to connect your computer to the Internet, and other relevant information. This information is sometimes referred to as web analytics data and / or clickstream data.
We may combine automatically collected logo information with other information we collect about you. We do this to improve our services, target our marketing through analytics, and ensure that the site works properly.


Links to Third Party Sites

Our website contains links to other websites whose data protection policies may differ from OnlinePOS ‘. If you submit personal information to any of these sites, your information will be managed in accordance with their data protection policies. Vi opfordrer dig til omhyggeligt at læse databeskyttelsespolitikken for alle websteder, du besøger.


  • Social media widgets
  • OnlinePOS Backoffice


Personal information is stored with third parties: Office 365, Google Drive, Freshdesk, Freshsales and ActiveCampaign.

Our sites may include social media features, such as Facebook’s ‘Like’ button and widgets, such as the ‘Share this’ button, or interactive gadgets that run on our site. These functions may detect your IP address, which page you visit on our website and may activate a cookie so that the function can run correctly. Social media features and widgets are hosted either by a third party or directly on our site. Your interactions with these features are governed by the data protection policies of that company.


Handling and storing emails

When a person passes on their contact information (name, telephone number, company, email) via a form on the website, this information is passed on to third parties (Freshdesk). The information is handled confidentially by an employee at OnlinePOS. The information may be redistributed to another employee of OnlinePOS. The information will always be treated securely and securely. The information will only be used for the purpose of establishing contact with the sender for the purpose of solving a specific problem, handling a specific query or performing a specific task.

If the information is used for creation in our customer directory, a separate data processor agreement will enter into force. The case is closed with us, with which the email or information will be deleted.


Handling and storage of user information in CRM system

Customers’ contact information is registered via the website and in some cases stored in a CRM system, Freshsale Suite (Aka. Freshsale CRM). The information is registered and stored solely for the purpose of securing the contact to the sender, and to be able to perform the necessary and requested service to the customer. Handling and storage of personal data on telephone inquiries and contact Do you ask to be contacted by us by phone or contact us yourself per. telephone, then we use business telephony as a communication solution. The company phone stores and handles personal information on our customers. We refer to Relatel’s Privacy and Data Protection Policy.


Handling and storing job applications

When a person passes on their contact information (name, phone number, email, application, CV) via a form on the website, this information is handled through a third party, Office 365. The applicant receives an auto-response in response to the application. Applications are stored in Office 365 for up to 3 months before being deleted. This is found in our internal system.

Permission to store personal information beyond the 3 months is always obtained. Physical storage of job applications only takes place after prior approval from the applicant.



Pictures of our customers and furniture are never used without prior consent, unless they are so-called situation pictures.



We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, sold, lost, degraded or come to the knowledge of unauthorized persons, misused, used for marketing or otherwise processed in violation of the law.



The information is used to identify you in connection with interest in OnlinePOS, and to target content to you as a user of the site. The information is used to identify you in connection with interest in OnlinePOS, and to target content to you as a user of the site.


Period of storage

The information is stored for the period permitted by law and we delete it when it is no longer needed. The period depends on the nature of the information and the background of storage. It is therefore not possible to specify a general time frame for when information is deleted.

Disclosure of Information Data about your use of the Website is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on “Cookies” above.

In addition, we use a number of third parties for the storage and processing of data. These process information solely on our behalf and may not use it for their own purposes. Disclosure of personal information such as name and e-mail, etc. will only happen if you give your consent. We only use data processors in the EU or in countries that can provide your information with adequate protection.


Changes in privacy policy

OnlinePOS reserves the right to make corrections to the data protection policy at its sole discretion, and informs you via e-mail or on the website’s website when changes are made to the data protection policy before these changes take effect.
Insights, questions and complaints

You have the right to be informed of the personal data we process about you. You can also object to the use of information at any time. You can also revoke your consent for information about you to be processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted.


Hvis du desuden har spørgsmål til databeskyttelsespolitikken hos OnlinePOS kan henvendelsen ske til